Return Policy

Every item you purchase at GRAY Cycling is 100% satisfaction guaranteed. If, for any reason, you are not happy with an item, provided it is not used or damaged, please return it at any time for an exchange or refund. We will credit your original payment method, excluding shipping costs. If we made an error on your order or an item is found defective, please call us at 1-415-895-8192.

Returns and Exchanges

Please return all items to the following address: GRAY Cycling 2236 Park Place Suite D Minden, NV 89423 Please contact us before returning any items so we can set you up with an RMA.

Return Processing

Please allow up to 2 weeks for your return to be processed. 1 If you have any issues, please always rest assured that we are here for you no matter what! Feel free to call or email us with any questions or concerns! Email: